Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide during account creation and KYC verification, including your name, email address, government-issued ID, and wallet addresses. We also collect usage data such as transaction history, IP addresses, device information, and browsing behavior on our platform.
2. How We Use Your Information
Your data is used to provide and improve our services, process transactions, verify your identity for regulatory compliance (KYC/AML), communicate service updates, and detect fraud or unauthorized activity.
3. Data Sharing
We may share your information with: our KYC verification provider to complete identity checks; our card issuing partner to facilitate virtual card issuance and transactions; law enforcement when required by law; and analytics providers who help us improve our services. We never sell your personal data to third parties for marketing purposes.
4. Data Security
We implement industry-standard encryption (TLS 1.3) for data in transit and AES-256 for data at rest. Access to personal data is restricted to authorized personnel on a need-to-know basis. Despite our measures, no internet transmission or digital storage method is 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; object to processing; request data portability; and withdraw consent for optional data processing. To exercise these rights, contact us at privacy@qadi.io.
6. Data Retention
We retain your personal data for as long as your account is active and for a period after closure as required by law (typically 5-7 years for financial records). KYC data is retained as required by applicable anti-money laundering regulations.
7. Cookies
We use essential cookies for site functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or a notice on our platform. Continued use of our services constitutes acceptance of the updated policy.
9. Contact
For privacy-related inquiries, contact us at privacy@qadi.io or write to our Data Protection Officer at the address listed on our website.